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External Data Sync

Swifty Team Feb 5, 2025 2 min read

Your data doesn't live in one place. Exchange rates update daily. Product catalogs change in supplier systems. Customer records get updated in your CRM. Inventory levels shift in your warehouse system.

Keeping all of that current in your business platform shouldn't require a manual process. And with Swifty, it doesn't.

Scheduled Sync

External data sync in Swifty runs on a schedule you define. Once an hour. Once a day. Every fifteen minutes. At a specific time each morning.

When the sync runs, it connects to the external source, pulls the latest data, and updates your records automatically. New items are created. Changed items are updated. Removed items are flagged or archived.

Your data in Swifty reflects reality without anyone lifting a finger.

Flexible Sources

Swifty can pull from a range of external source types: REST APIs, file-based feeds, webhook-received data, and custom connectors built for specific systems.

If the external system can provide data, Swifty can consume it.

Field Mapping You Control

Not every field in an external system maps cleanly to a field in Swifty. The sync configuration lets you define how fields map — what external field goes to which Swifty field, how values should be transformed, and what to do when expected data is missing.

This mapping is defined once and runs on every sync. You set it up right once; it stays right forever.

Conflict Resolution

What happens when a field is updated both in Swifty and in the external system between syncs? Swifty's sync engine handles this with configurable conflict rules: the external system wins, Swifty wins, or conflicts are flagged for manual review.

You decide the precedence based on which system is the source of truth for each field.

The Benefit of Always-Fresh Data

The difference between data that's current and data that's a day or a week old is often the difference between a good decision and a bad one. Scheduled sync ensures your team is always working from accurate information — not yesterday's export.

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