Managed Workflow Infrastructure
Running reliable workflow automation at scale requires serious infrastructure. Queue management, distributed processing, retry logic, deadlock handling, failure isolation — each is a genuine engineering challenge. Running them reliably together is harder still.
We've moved workflow execution to a purpose-built managed infrastructure that handles all of this.
What "Managed" Means
Managed means you configure what your workflows do. The infrastructure that runs them — reliably, at scale, with failure handling — is our responsibility, not yours.
You define the trigger: a record status change, a scheduled time, a user action. You define the steps: send an email, update a related record, call an external API, wait for approval. You define the branching logic: if this condition, take this path; otherwise, take that one.
The infrastructure handles everything else: scheduling execution, distributing work across processors, retrying failed steps with backoff, detecting and recovering from partial failures, ensuring each workflow runs exactly once (not zero times, not twice).
Enterprise-Grade Reliability
The new infrastructure provides:
Exactly-once execution. Each workflow trigger produces exactly one execution. No duplicate runs if the same trigger fires twice in rapid succession. No missed runs if the system is briefly unavailable when the trigger fires.
Durable state. Workflow state survives restarts. A workflow waiting for a response resumes correctly when the system restarts, with all previously recorded state intact.
Failure isolation. A failing workflow doesn't affect other workflows. Failures are isolated, reported, and retryable without intervention.
Horizontal scale. Workflow throughput scales by adding processing capacity, not by redesigning the infrastructure.
What Changes for You
Nothing changes in how you configure workflows. The execution infrastructure is behind the scenes. What changes is the reliability: workflows you've defined run correctly, every time, under conditions they previously might not have handled.
Automation you can count on.