Push Notifications

Keeping a browser tab open all day to catch updates is not a sustainable workflow. Email notifications delay what might be immediate information. SMS requires separate integration and doesn't connect back to the platform. What business tools need is a direct channel from the platform to the user — arriving at the right moment, linking directly to what needs attention.

Push notifications bring that channel to Swifty.

Delivered to Any Device

Push notifications work across mobile devices and desktop browsers. Whether a team member is on their phone checking in between meetings, or at their desktop focused on a task, notifications arrive through the system's native notification mechanism.

On mobile, notifications appear in the lock screen and notification center. On desktop, they appear in the corner of the screen regardless of whether the browser is in focus. A single tap or click opens the relevant record directly.

Triggered by What Matters

Notifications connect to the platform's lifecycle event system. You define what triggers a notification — a record assigned to a user, a status change on a watched item, a deadline approaching, a comment added — and the notification fires automatically when that event occurs.

Notifications can be targeted to specific users, to everyone in a role, or to the person referenced in a field on the record. An invoice notification goes to the assigned account manager. A support ticket update goes to the submitter. A task assignment goes to the assignee.

User-Controlled Subscriptions

Users control which notifications they receive. The notification preferences panel lets each person subscribe to the event types relevant to their work and unsubscribe from what isn't. No administrator configuration required for individual preferences.

Works with the Progressive Web App

Push notifications are fully integrated with Swifty's progressive web app support. Users who install the platform as a PWA receive notifications just like they would from any native app — including when the app isn't open. This makes the combination of PWA installation and push notifications a genuine replacement for a native mobile app for most business workflows.

A Shorter Feedback Loop

The most tangible benefit of push notifications is shortened response times. When a task assignment triggers an immediate notification to the assignee, the loop between "work assigned" and "work started" shortens from hours to minutes. When a status change notifies the right person automatically, coordination that previously required a message or a meeting happens through the workflow itself.

That's time saved at scale, across every notification that would otherwise require a manual follow-up.