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usage monitoring analytics infrastructure

Usage Metering and Tracking

Swifty Team Oct 15, 2025 2 min read

Understanding how your workspace uses the platform is useful for a few different reasons. It helps you plan capacity, identify unexpectedly expensive operations, spot automation that's running more often than expected, and make informed decisions about workflow design.

Usage metering provides the visibility to do all of this.

What's Tracked

Storage. Total data storage used by your workspace — records, attached files, generated documents. Broken down by category so you can see where storage is being consumed.

API activity. Request volume over time, broken down by endpoint type. Useful for understanding which integrations are most active and catching runaway automation.

Workflow executions. How many workflows ran, which ones ran most often, and how long they took. Identifies your highest-traffic automations and any that are running slower than expected.

Document generation. PDF and document generation volume. Useful for workspaces with high-volume document workflows.

Email and SMS sends. Notification volume by channel. Helps identify if notification workflows are triggering more than intended.

The Dashboard

All metrics are available in the workspace settings area, with charts showing trends over the past 7, 30, and 90 days. Anomaly alerts flag unusual spikes so you don't have to monitor constantly.

The dashboard is designed for workspace administrators who need to understand how the platform is being used, not for technical monitoring of infrastructure internals.

Why This Matters

Most business teams don't think much about platform resource usage until something behaves unexpectedly — a workflow that was supposed to run daily is somehow running hourly, or storage has grown faster than expected.

Usage metering makes the invisible visible before it becomes a problem. You see trends, you understand what's driving them, and you can make adjustments proactively.

Informed operation is better than reactive firefighting.

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